ALLOCATION and WAITING TIME
Most of the time we do receive many more enquiries than it's possible to service and we therefore need to prioritise our limited survey appointments accordingly, although we will endeavour to reply to all email enquiries.
Should your enquiry be allocated a survey or inspection, and where a COVID-SAFE ENVIRONMENT can be ensured, current lead-time for surveys and inspections is approximately 3 - 5 weeks depending on urgency and location.
In many cases we can provide advice, quotations or estimates based on sufficient photographs or drawings etc, which can be emailed to us directly for a desktop inspection.
We are still providing our popular desktop waterproofing design service.
CORONAVIRUS - COVID.19.
With the Coronavirus risk reduced but still present, surveys and site inspections are largely curtailed and will be considered strictly on a risk-assessed basis and ONLY when considered to be sufficiently urgent, and strict criteria will apply.
All non-urgent inspections and surveys are now curtailed until further notice.
Unit 19 Triplet Business Park, St Day, Redruth, Cornwall TR16 5PZ
01209 822586 Answerphone only - Please leave a message, although email enquiries are preferred wherever possible.
Email enquiries are preferred, with as much information as possible please.